Privacy Policy
Last Updated: January 9, 2025
CentrumX Tech ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our mobile applications, including compliance with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and other contact details when you fill out forms or contact us
- Usage Data: Information about how you use our website and applications
- Device Information: Device type, operating system, browser type, and IP address
- App-Specific Data: For our mobile applications, we may collect user profiles, progress data, and age verification information
2. How We Use Your Information
We process your data for the following purposes:
- Provide and improve our services and applications
- Respond to inquiries and provide customer support
- Send important updates and communications about our products
- Analyze usage patterns to enhance user experience
- Ensure compliance with legal obligations and protect against fraud
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your data based on:
- Consent: When you voluntarily provide information or agree to our terms
- Contractual Necessity: To deliver the services you request
- Legitimate Interests: To improve our services, ensure security, and analyze usage
- Legal Obligation: To comply with applicable laws and regulations
4. Your Rights
GDPR Rights (EEA Residents):
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restrict Processing: Limit how we process your data
- Data Portability: Obtain your data in a machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
- Complain: File a complaint with your data protection authority
CCPA Rights (California Residents):
- Know: Request details about data collection and sharing
- Delete: Request deletion of your personal data
- Opt-Out: Decline the sale of your data (we do not sell data)
- Non-Discrimination: Exercise rights without retaliation
To exercise your rights, contact us at privacy@centrumxtech.com
5. Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service Providers: Third-party vendors who assist in providing our services
- App Store Partners: Google Play Store and Apple App Store for app distribution
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services may be used by children under 13 with parental consent. We implement additional safeguards for children's data and require parental verification for certain features in our applications.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or other appropriate means.
11. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
- Email: privacy@centrumxtech.com
- General Inquiries: info@centrumxtech.com
- Address: Amman, Jordan
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